This is the process I follow when designing any app. The process diagram was created using the Share My Ride app as example, which can be found below.
Share My Ride
Share My Ride was created out of the problem "How might we improve ride share options as a means of transportation to Mount Royal University". After doing a deep dive into research, my team and I discovered that an app promoting ride share specifically for Mount Royal University students was what addresses the root cause of the problem. 
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